Cancellation and Withdrawal Policy

Sales Exclusively to Business Customers (B2B)

The online shop operated by IOB Internationale Organisation für naturnahe Badegewässer e. V. is directed exclusively at entrepreneurs, commercial enterprises, public authorities, associations, institutions and other legal entities acting in the course of their commercial or independent professional activities within the meaning of Section 14 of the German Civil Code (BGB).

Orders placed through this online shop are accepted exclusively from business customers (B2B). Consumers within the meaning of Section 13 BGB are excluded from purchasing through this shop.

No Statutory Right of Withdrawal

As contracts concluded through this online shop are entered into exclusively with business customers, no statutory right of withdrawal applies.

Consequently, customers are not entitled to revoke or cancel an order under the consumer distance-selling provisions of the German Civil Code.

Role of IOB

IOB Internationale Organisation für naturnahe Badegewässer e. V. operates this online shop solely as an intermediary platform.

Unless expressly stated otherwise in the respective product description, IOB acts only in the name and on behalf of the respective provider or service provider.

The contractual relationship concerning the purchased product or service exists exclusively between the customer and the respective provider identified in the relevant offer.

Contract Changes and Cancellations

Requests regarding cancellations, amendments or other contractual matters must be addressed directly to the respective contractual provider.

IOB may forward such requests to the respective provider but cannot guarantee their acceptance or implementation.

Contact

For organisational questions regarding orders placed through this online shop, customers may contact:

IOB Internationale Organisation für naturnahe Badegewässer e. V.

Email: office@iob-ev.com

Telephone: +49 (0)421 XXXXXXXX